---
title: "Shipping & Returns — PRTCL."
url: https://prtcl.ca/shipping
description: "PRTCL ships research peptides across Canada. Learn about shipping timelines, return policies, and order handling."
lang: en
---

PRTCL.

You must be 18 years of age or older to access this site. All compounds are intended for laboratory and research use only.

By entering, you acknowledge that all materials are for research purposes only and are not intended for human consumption.

Leave this site (https://google.com/)

FREE SHIPPING OVER $200 · XPRESSPOST 1–2 BUSINESS DAYS · ORDERS BEFORE 4 PM ET SHIP THE SAME DAY · ANY 2ND ITEM, 25% OFF · AUTOMATICALLY APPLIED IN CART · FREE SHIPPING OVER $200 · XPRESSPOST 1–2 BUSINESS DAYS · ORDERS BEFORE 4 PM ET SHIP THE SAME DAY · ANY 2ND ITEM, 25% OFF · AUTOMATICALLY APPLIED IN CART (https://prtcl.ca/shipping)

Policies

# Shipping & Returns

Shipping process and return protocols.

## Shipping

All orders shipped from Canada. Discreet, temperature-conscious packaging.

| Method | Timeline | Cost |
| --- | --- | --- |
| Xpresspost (Canada) | 1–2 business days | $20.00 / Free over $200 |

Unmarked packaging. No external branding.

## Returns & Exchanges

Because PRTCL products are sold strictly for laboratory research purposes, we do not accept returns or exchanges.

Once an order has been shipped and delivered, it cannot be returned.

## Damaged or Incorrect Items

If your order arrives damaged or if you received the wrong item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, include:

- Your order number
- Photos of the damaged package or product
- A brief description of the issue

Our team will review the case and, if confirmed, we will send a replacement or resolve the issue appropriately.

## Shipping Damage

PRTCL carefully packages all shipments to ensure product integrity during transit. However, if damage occurs during shipping, we will make it right.

## Contact

For any shipping issues or product concerns, please contact: info@prtcl.ca